Frequently Asked Questions

We work across a wide stack:

• Frontend: React, Next.js, Vue.js, Angular, HTML5/CSS3/JS, Tailwind
• Backend: Node.js, Python (Django/FastAPI), PHP (Laravel), Ruby on Rails
• Mobile: Flutter, React Native, Swift (iOS), Kotlin (Android)
• CMS: WordPress, Shopify, Magento, Webflow, Strapi, Contentful
• Databases: PostgreSQL, MySQL, MongoDB, Redis, Firebase
• Cloud: AWS, Google Cloud, Azure, Docker, Kubernetes
• AI/ML: OpenAI, LangChain, TensorFlow, PyTorch, custom agents

Yes! We build cross-platform mobile apps with Flutter and React Native, as well as native iOS (Swift) and Android (Kotlin) apps. All our mobile apps are performance-optimised, offline-capable where needed, and published to the App Store and Google Play.

Absolutely. We handle redesigns and complete rebuilds regularly. Our process starts with an audit of your existing site, identifying UX issues, performance bottlenecks, and conversion gaps, before presenting a redesign proposal. We can migrate all existing content, preserve SEO rankings, and deliver a significantly improved user experience.

Yes, always. Every website we deliver is:

• Fully responsive across all screen sizes and devices
• Optimised for Core Web Vitals (LCP, CLS, FID)
• Structured with semantic HTML and proper heading hierarchy
• Configured with meta tags, Open Graph, schema markup, and sitemaps
• Tested across Chrome, Firefox, Safari, and Edge

Yes, it's one of our fastest-growing practices. We build:

• AI Agents, autonomous bots that complete multi-step tasks using LLMs
• Chatbots, customer service, lead qualification, and support automation
• Workflow Automations, connecting your tools (CRM, e-commerce, email) to eliminate manual tasks
• Custom ML Models, image recognition, sentiment analysis, recommendation engines

We're partnered with OpenAI, use LangChain for agent orchestration, and integrate with n8n, Make, and Zapier for no-code automation layers.

Pricing depends on scope, complexity, and timeline. As a rough guide:

• Landing Page / Brochure Site: $300 – $800
• Business Website (5–10 pages): $500 – $2,000
• E-Commerce Store: $800 – $5,000+
• Custom Web Application: $3,000 – $25,000+
• Mobile App: $2,500 – $20,000+
• AI Agent / Automation: $500 – $5,000+

We provide a detailed itemised quote after a free discovery call, no surprises.

We accept payments via bank transfer, PayPal, Wise (TransferWise), Payoneer, and credit/debit card. For international clients, we typically invoice in USD. For Pakistani clients, PKR payments are also accepted.

We typically use a milestone-based payment structure:

• 30% upfront to begin the project
• 40% upon design/development milestone approval
• 30% upon final delivery and launch

For larger or longer-running projects, we can agree on a custom payment schedule. We never ask for full payment upfront.

Yes. After launch, we offer monthly retainer maintenance packages covering security updates, CMS/plugin updates, performance monitoring, minor content changes, and priority bug fixes. Package pricing starts from $50/month for simple sites to $300+/month for complex applications. Contact us for a tailored plan.

Never. Our quotes are fully itemised and transparent. The only costs outside our quote are third-party services you choose, such as domain registration, hosting, premium plugins, or SaaS tools. We'll always advise you of these costs in advance so you can budget accordingly.

Our process follows 6 clear stages:

• 1. Discovery, we learn your goals, audience, and requirements
• 2. Strategy & Planning, sitemap, tech stack, project scope, and timeline
• 3. Design, wireframes, then high-fidelity Figma mockups for your approval
• 4. Development, iterative builds with regular progress updates
• 5. Testing & QA, cross-device, cross-browser, performance, and security testing
• 6. Launch & Handover, deployment, training, documentation, and ongoing support

Timelines vary by project type and complexity:

• Landing Page: 3–7 days
• Business Website: 2–4 weeks
• E-Commerce Store: 3–6 weeks
• Custom Web App: 6–16 weeks
• Mobile App: 8–20 weeks

Timely feedback from your side is the biggest factor in keeping projects on schedule. We always agree on a milestone calendar before kicking off work.

You choose what works best for you. We're comfortable with Slack, WhatsApp, email, Google Meet, Zoom, or Microsoft Teams. We also use project management tools like Trello, Asana, or Notion for task tracking so you always know what's being worked on. We provide scheduled progress updates and are available for calls at agreed times.

Yes. For CMS-based projects (WordPress, Shopify, etc.), we configure an easy-to-use admin panel and provide a short training session or video walkthrough so you can update content, add products, and manage your site independently. For custom-built apps, we provide documentation and can develop an admin dashboard tailored to your team's needs.

You do, 100%. Upon final payment, all source code, design files (Figma), assets, and documentation are transferred to you. We hand over full repository access and never retain any ownership or backdoors in your codebase.

Yes. Every project includes a free bug-fix period of 30 days after launch. During this period, we resolve any issues related to the work delivered at no extra charge. After that, we offer ongoing support through our monthly maintenance packages or on an ad-hoc hourly basis.

We'd love to continue working with you! Post-launch changes and new feature development are quoted separately. Many of our clients keep us on a monthly retainer for ongoing development. Simply contact us and we'll prepare a quote for any new work within 24 hours.

For clients on a maintenance retainer, we guarantee a response within 4–8 business hours for critical issues and 24 hours for non-critical requests. For general enquiries, our team typically responds within 24 hours. For urgent matters, WhatsApp is always the fastest channel.

Your satisfaction is our top priority. Every project includes revision rounds at each milestone, we iterate until you're happy. If a delivered item doesn't meet the agreed scope, we fix it free of charge. We have a clear revision and dispute resolution process, and we've maintained a 98% satisfaction rate across all clients.

Yes. We frequently work with existing codebases, whether it's adding new features, fixing bugs, improving performance, or conducting a security audit. Our developers are comfortable picking up unfamiliar projects. We'll start with a paid code review (credited toward any subsequent work) to understand the architecture before making changes.